Support
Contact
Email team@fanbotify.com, or use Contact support inside the FanBotify dashboard (My AI screen) so we see your workspace details.
Getting started
- Install FanBotify from the Fanvue App Store and connect your Fanvue account.
- Fill in your AI profile: personality, texting style and the limits you will and won't do.
- Set your tier prices and upload or pick the content for each tier.
- Launch the bot, then follow its replies in the dashboard. You can pause it, or stop it for any fan, at any time.
Common questions
Can I see what the bot sends? Yes, every message appears in your Fanvue chats and the dashboard activity.
How do I stop it? Pause the bot from the dashboard header, or stop replies for selected fans from Audience.
How is FanBotify billed? Your plan is paid in advance, monthly or yearly, by card or from your crypto balance (see the plans). On top, a monthly invoice on the 1st charges your plan’s share of the paid messages the agent sold the month before: 22.5% on Starter, 20% on Creator, 17.5% on Agency, from 15% on Enterprise (earlier plans keep their rate). Change plan, cancel or get your receipts in Settings > Plan; cancelling takes effect at the end of the period already paid. Accounts on an earlier plan keep its terms.
Talk to sales (Enterprise)
More than 6 creators, or a big account? Tell us about it and we answer within one business day.
How do I delete my data? See the Privacy Policy.
Security
Report vulnerabilities to team@fanbotify.com.